General FAQ's

  • How long do I have to compete each course?

    Once purchased, each course will be available to you for 6 months, allowing you to study at your own pace.

  • How long do I get to keep each course?

    You will have access to your purchased course for 6 months.

  • Can I purchase more than one course?

    Yes, but remember they expire after 6 months so if you are purchasing a Student Bundle we recommend purchasing them one at a time.

  • I would like to access the videos all the time, is that possible?

    There will be a subscription option soon, watch this space!

  • What if I still have further questions after watching the videos?

    Our team is always on hand to help when ever you need it so simply contact us via the contact section. Please note that we are based in the UK and our hours are Monday - Tuesday 9am to 5.30pm.

  • Do you offer special business packages?

    Yes we do! Drop us an email and we would be happy to let you know the options.

  • What is a Student Package?

    The Student Package is aimed at individuals who want to learn to take their skills to the next level or increase their employability. It is more of an educational environment and includes interactive tasks, quizzes and exams.

  • What is a Bundle?

    A bundle contains courses that are related in a specific way. This is aimed at individuals who want to have availability to the videos and courses without the educational element.

  • What's the difference between a Bundle and Student Package?

    Both packages come with pre-defined courses. The BUNDLE is just the videos and courses, whereas the STUDENT package contains interactive tasks, quizzes and exams.

Further Support/Help FAQ's

  • General help

    Email: help@d365u.com

  • Want to book some learning time with a consultant?

    If you would like one on one help with one of our product specialist consultants, that is definitely something that can be arranged. Just drop us a message!

  • Further support

    If you would like further and/or continued support for Dynamics 365 Business Central, our sister company Financials 365 offers support packages: https://www.financials365.co.uk/Home/ExploreSupportContract

  • Help with videos

    If you would like any help with the videos in the courses, feel free to get in touch by emailing us at info@d365u.com.

Implementation Help FAQ's

  • Looking for a partner to implement Dynamics 365 Business Central?

    Our main company is Tres Tria Ltd and deals with everything Dynamics 365. Feel free to get in touch at info@trestria.co.uk or visit the website www.trestria.co.uk.